Nuneaton and Bedworth Disablement Information and Advice Line (D.I.A.L)

Disablement Information & Advice Line (D.I.A.L) - ABOUT D.I.A.L - Text Only

Welcome to the Coventry University English Academy

Welcome to dial's website

"We’re there when you need us!"

We are here to provide independent, confidential information and advice on every aspect of disability.

We aim to open up the widest possible range of choices for disabled people thus enabling them to exercise control over their own lives.

Our help and support is available to all, free of charge!

Meet the D.I.A.L folks

When you dial or click you connect with a person so at the earliest opportunity we introduce to you the staff and volunteers who work so hard to bring the much needed services that D.I.A.L provides for our community.

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Hello I’m Mary. In 1998 I became Manager with overall responsibility for organising the service.
I am also a representative for D.I.A.L with various agencies, both statutory and voluntary on issues such as The Disability Discrimination Act, Access & Mobility, and Employment and recently set up a Disabled Persons Forum.

During 2004 when D.I.A.L changed status and became a Company limited by guarantee, I became Company Secretary working directly with the board of Directors, organising meetings, working on policies and procedures and all financial matters.

I have recently taken o producing DIALnews and managing this website

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Hello! My name is Peter I am the Assistant Manager and have been at D.I.A.L in one capacity or another since 1997.

As with many of my colleagues I have a general advice background having been involved with the CAB for some years. I look after the office side of our service and support our team of advisors and volunteers, ensuring outreach offices are manned, arrange appointments, maintain the information system and deal directly with our clients requests for information & advice.

Outside of D.I.A.L I am Secretary of Nuneaton Dog Training Club and a member of its demonstration team.

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Hello, my name is Frank. I am 56 years of age; I have worked for D.I.A.L as an Information and advice worker in Attleborough and Camphill since March 2001. I have been a C.A.B volunteer adviser, going on to be fully trained by them in all kinds of advice work.
I currently work at the MS Centre in COventry Mondays

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Hello, my name is Bill,
I have worked at D.I.A.L as a volunteer and paid worker since May 2001. My duties as an Information and Advice Worker includes home visits, telephone service and drop-ins at the D.I.A.L main office and various outreaches.

I have attended the appropriate training courses to enable me to meet D.I.A.L’s high standards of service.

I come from a strong benefits and general advice background being a volunteer and then a paid Specialist Advisor employed at the CAB over a number of years in the 1990’s.

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Hello, my name is Tracey and I have work for D.I.A.L as the financial administrator. I have studied as an accounting technician at North Warwickshire College and also attended courses on disability awareness and the benefits system.

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