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Disablement Information & Advice Line (D.I.A.L) - INFORMATION & ADVICE - Text Only
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Frequently asked questions
The D.I.A.L organisation in Nuneaton, Bedworth and North Warwickshire is staffed by trained information and advice workers. It has been providing disabled people with help and support on every aspect of disability for almost twenty years.
Most D.I.A.L staff are themselves disabled. Not surprisingly, therefore, as an organisation we are very conscious of the importance of equal opportunities. Hence, our services are readily accessible to both disabled and non-disabled people, wheelchair users, those with learning difficulties, the hard of hearing, the deaf, the visually impaired, the blind, the house bound and members of ethnic minorities.
As well as offering support and advice to private individuals, D.I.A.L also provides information to workers and volunteers in the Statutory and Voluntary sectors.
Select a question from the list below to jump to that area on the page:
Do you have any information on aids and adaptations that can be made in the home for disabled persons?
This will depend on your circumstances. In every case the needs of each individual disabled person will be taken into account.
The provision of additional facilities will, in most cases, be provided within the existing home. Extensions to the property will be the exception rather than the rule.
Adaptations fall into the following categories:
Internal Adaptation Work: Raised toilet seats; bath rails; bath hoists; banister rails.
These items generally cost less than £500 so will be supplied by Social Services if you meet the minimum essential needs requirements.
Minor Adaptation Work
The Council will pay for some minor aids and adaptations, for example, handrails, small ramps and grabrails. Contact Housing Services direct to see if you qualify.
External Adaptations: Wheelchair ramps; grab rails/hand rails; step alterations
If the cost of these adaptations is more than £500 Social Services will contact the Council.
Major Additional Facilities
The following may be recommended by Social Services, but arranged and paid for by the Council: Toilet/shower combined unit; ground floor bedroom; stairlifts; level access shower
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How can I find out more about benefits for disabled persons?
the telephone number for the Benefits Enquiry Line is: 0800 882 200 or Textphone: 0800 243 355 You can receive advice and information about benefits and how to claim them. The person you speak to will not have your personal records but will be able to give you general advice on all benefits. The Disability Benefits Helpline is: 0845 712 3456 or textphone: 0845 722 4433. Details of some benefits are:
Attendance Allowance (AA) is paid to people aged 65 and older who are severely disabled, physically or mentally, to the extent that they need help with personal care.
Disability Living Allowance is paid to people who are severely disabled and who, as a result, have either personal care needs or mobility needs or both.
You may be eligible to receive Carer’s Allowance (CA) if you spend at least 35 hours a week looking after someone who is getting or waiting to hear about certain benefits, including Disability Living Allowance.
Disabled Students' Allowances (DSAs) help with costs you incur in attending a higher education course, as a direct result of your disability. Depending on your needs, extra support from the DSA could include specialist equipment or a non-medical helpers allowance.
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Who is eligible for disability aids and adaptations?
You may qualify for these to be done at no cost to you, this will depend on what your income is.
Requests for aids and adaptations will normally only be considered if the disabled person is either the tenant or his/her partner, or a member of the tenants immediate family and is permanently resident in the household.
Work for others, such as lodgers, will only be carried out in exceptional circumstances and if they have been resident with the tenant for three or more years.
Requests for work will not be approved where an application to purchase the property under the Right to Buy has been received. Where there are large arrears of rent, requests will only be considered after we have talked with the Area Housing Officer.
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What is the 'blue badge' scheme?
The Blue Badge Disabled parking Scheme allows disabled and blind people to park closer to shops and amenities, allowing the holder to drive or be transported to areas within towns and cities where parking is restricted.
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What is community care?
Many people wonder what is meant by "Community Care". Community Care is based on the idea that people should be supported to live "in the community" wherever possible, rather than in large institutions. In order to do this, many disabled people will need some extra support:
to continue to live in their own homes they may need support from a variety of services. These might include home helps, occupational therapy, communicator-guides, respite care, and day services or they may live in small group homes in the community. These homes will cater for a small number of disabled people, providing an appropriate level of support to enable them to live as independently as possible. They will be homely and personal, rather than institutional in character, and may be specially adapted to make them more accessible for people with physical or sensory impairments.
Community Care is sometimes called "Care in the Community".
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What about disabled people in education?
The 1995 Disability Discrimination Act aims to protect disabled people from all forms of discrimination and integrate them in the life of the community
In education, the Act ensures recognition of the need for disabled people wishing to study and the provision of comprehensive information for students and their parents/guardians on disability issues.
Under the provisions of the act:
Further and higher education institutions funded by the Further and Higher Education Funding Councils (FEFCs) are obliged to publish disability statements containing information about facilities for disabled people.
Local Education Authorities (LEAs) must provide information about their educational provisions for disabled people.
Schools must state their policies on the admission and fair treatment of disabled students.
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What is the motability scheme for disabled people?
The Motability Scheme was established to provide disabled people with safe, reliable and affordable cars. Cars account for 99% of the Scheme's activities, with powered wheelchairs and scooters making up the balance.
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do you loan out wheelchairs if so how much does it cost.
D.I.A.L does have a wheelchair loan service. The hire is £1 a day with a minimum payment of £5. there is also a £20 returnable deposit. There is a maximum weight limit of 15 stone for users
who live within the areas of Nuneaton,Bedworth and North Warwickshire.
Unfortunately we are not able to reserve chairs in advance or deliver chairs.
All chairs fold up sufficiently to fit in the average car boot.
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Can you supply the form/s to apply for a disabled car park badge?
Thank you for your enquiry. We do not provide application forms for Blue Badges.
If you live within the Warwickshire area all blue badge applications need to be made through "WCC, Shire Hall, Warwivck the address and email address below.
CONTACT DETAILS.
Customer Service Centre,
Shire Hall,
Warwick CV34 4TH
Telephone number : 01926 410410
customerservicecentre@warwickshire.gov.uk
You can also download an application form from the W.C.C website on: http://www.warwickshire.gov.uk
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where can i get a pill/tablet cutter ?
Thank you for your question.
You should be able to purchase a pill cutter from most disability equipment shops or maybe a major chemist.
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Can I get a reduction in my Council Tax because I am disabled?
Thank you for your enquiry,
If anyone living at a dwelling is disabled and the property has at least one of the following features:-
a) A room predominantly used by and required for meeting the needs of the disabled person ( converted downstair's bedroom)
b) An additional bathroom or kitchen which is not the only bathroom or kitchen and which is predominantly used by and required to meet the needs of the disabled person
c) A wheelchair is used indoors by the disabled person for mobility
To apply you will need to complete a Council Tax Benefit claim form, these are available by contacting the Nuneaton Town Hall
Telephone No. 024 76376534 email:- billing.section@nuneaton and bedworth.gov.uk
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